Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you choose to share. This comprises your name, company name, email, phone, delivery addresses, and particular specifications for your floral requirements. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For corporate clients, we might collect extra business data like company registration details, preferred delivery timings, and budget expectations to tailor our service to your business needs.

Our site automatically gathers certain technical details when you visit, such as your IP address, browser type, device specs, and how you move through the site. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Data

We primarily use your information to complete orders and deliver quality customer service, including processing orders, coordinating deliveries, crafting custom arrangements to fit your requirements, and communicating about your service needs.

We also use data to enhance our services and the website experience, helping us identify which corporate floral offerings matter most to our clients and how we can better serve the business community in United Kingdom

Information Sharing and Disclosure

Lounge Garden River respects your privacy and does not sell your personal data to third parties. We only share information when it is necessary to deliver our services or when legally required.

We may disclose essential information to trusted service partners who assist in running our business, including delivery partners, payment processors, and technical service providers. These partners are contractually required to safeguard your information and use it solely for the services they provide to us.

We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with high priority and deploy suitable technical and organizational safeguards. This includes safe data storage, encrypted communications, and restricted access to personal information inside our company.

Although we employ robust security measures, no online transmission is completely protected. We continually refresh our security practices to guard against shifting threats.

Your Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may be entitled to view, update, erase, or limit how your information is used.

To exercise these rights, contact us via the information at the end of this policy. We will respond within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal duties. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember preferences and evaluate site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies may impact site functionality. For more detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy applies solely to Lounge Garden River and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

From time to time, we may revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of the policy.

Please take a moment to review this policy periodically so you stay informed about how we protect your privacy.

Reach Out About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.